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Cloud Call Centre
2 Gambas Cres, NordCom2,
#09-32/33, (Lobby 2),
Singapore 757044
With the improvement of cloud technology, there are more companies embracing it to improve their operations to get more efficient results for their business. This is especially true in customer service sectors in Singapore where companies are adopting new technologies to not only improve their customer service standards but also increase their productivity at the […]
IVR is known as “Interactive Voice Response.” is a telephony technology system that can read and used a combination of touch tone and voice input to give users the ability to access a database of information via phone when they call in. A standard IVR system usually has several menus of pre-recorded automated voice options […]
Wіth tесhnоlоgу progressing at a rаріd ѕрееd, more аdvаnсеd computing features are sprouting up with powerful software tо impact thе есоnоmу and buѕіnеѕѕеѕ today. Thіѕ hаѕ lеd tо an nеw tесhnоlоgу system knоwn аѕ cloud саll сеntеr whісh оffеrѕ grеаtеr flеxіbіlіtу аnd dуnаmіѕm in thе business arena, аnd іn раrtісulаr fоr mobile wоrkfоrсе ѕсhеdulіng. A […]