Orchestra® VoIP/SIP Call Centre (ACD)
Need an ACD system for 5 to 200 seats! Look no further! This is a proven VoIP Call Centre solutions. Together with a tradition PBX or using Orchestra SIP PBX, Orchestra® ACD gives you powerful Call Handling & Distribution functions you need iin a call centre environment.
* Flexible, powerful call center software designed to build revenue and enhance customer service.
* Connect callers quickly to the right agent.
* Spot Trends in Queue and Agent Performance.
* Single-point access to create and manage queues.
* Integrate with Other Software.
* Intelligent Call Distribution.
* VoIP/SIP Platform.
* Orchestra® Call-Back Module.
* Orchestra® Media Voice Logger Server Module.